Our Initial Contact

Our 10 Promises to You – What you can Expect
 

Thanks for signing your contract with Jeff Green Legal, LLC.  Below is a list of what you can expect from us. If you feel we are not living up to these expectations, at any point, please let us know.

1. You can expect us to devote the time and resources necessary to achieve the best outcome possible for your case.
2. You can expect us to assist you with making arrangements for medical treatment that you may need.
3. You can expect us to answer your questions along the way. Some of those questions may be answered here already.
4. You can expect us to respond to your questions and concerns within 24 hours. Why 24 hours? When we work on your case, we work only on your case. We do not accept interruptions from outside sources while we attempt to draft pleadings, discuss your treatment with doctors, or work toward settling your case. Your case deserves our focus, and you can expect to receive it. This might mean that we do not respond to questions you consider simple or basic immediately. This does not mean we are not working or we do not care; as a firm, we choose to dedicate our efforts to those activities that will maximize the value of your case above all else.
5. You can expect us to reach out if we feel you are not doing your part. For instance, if a doctor believes a certain treatment is necessary for your injuries, but you regularly miss that treatment, we will reach out to discuss the importance of following your doctor’s orders.
6. You can expect not to be pressured by us to undergo treatment you do not need. We will always defer to your doctor, and the decision on various treatments is a conversation to be had with him or her. While we can provide you information on various treatments, we expect you to make all treatment decisions based on what you and your doctor believe is medically appropriate.
7. You can expect us to be different, different from other lawyers you’ve come across, different from lawyers who heavily advertise, and different from your expectations.  
8. You can expect us to listen – if you ever feel we are not meeting your expectations, and you choose to do us the courtesy of informing us where we fell short, you can expect us to listen and react. 
9. You can expect us to care – we do not have 1,000 clients, and we do not accept every case that walks in the door. If we’ve taken your case, it’s because it meets our strict criteria, and we hope to be able to make a difference in your life.
10. You can expect us to act ethically, not take shortcuts, and to treat opposing attorneys, witnesses and adjusters with respect… and to demand no less of them when it comes to you.